The Donr Help Centre
You should find answers to your questions here...
Can you replace JustTextGiving?
What does Donr do?
Who can Donr work with?
Do you charge any fees?
Are there any donation limits?
How do charities get started with Donr?
What sort of fundraising products does Donr offer?
Didn’t Donr used to be known as DonateToday?
Can you give us any data on our supporters?
Which payment details do we need to provide and why?
How are supporters’ donations transferred to us?
How will pay-outs from Donr appear on our bank statement?
Can supporters make a regular donation to us?
View all articles in “For Organisations”
What is a Donr Regular Giving page?
How do we get started on a Donr Regular Giving page?
How much can be donated via a Donr Regular Giving page?
How are Donr Crowdfunding pages different?
How do we get started on a Donr Crowdfunding page?
Can our Donr Crowdfunding page exceed its target?
Do Donr Crowdfunding pages include deadlines or tipping points?
How is Donr’s Text Giving service different?
How do organisations get started with Donr's Text Giving service?
How do supporters use Donr's Text Giving service?
Is Donr's Text Giving service supported across all UK networks?
How much can be donated via Donr's Text Giving service?
What makes a good Text Giving keyword?
Do supporters need to leave a space between the keyword and the numerical value they wish to donate?
Do supporters need to include a pound sign (£) before the numerical value of the amount they wish to donate?
View all articles in “Text Giving”
What is Gift Aid?
How do I know my donation is being used for its intended purpose?
What data does Donr collect from me?
Can I set up a monthly contribution to my chosen cause?
Can I still donate to a crowdfunding page that has reached its target?
Why has ‘Donr’ appeared on my phone bill?
Why has 'Donr' appeared on my credit or debit card statement?
How do I know if my donation has been successful?
View all articles in “For Supporters”