Once donations made via Donr products have been processed, they'll be paid out to the appropriate organisations' nominated bank accounts. A payment from us will appear as 'Donr' (or similar) on your statement, along with the amount paid into your account.

If you'd like to query a transaction on your bank statement that is listed as being from Donr, please get in touch with us at hello@donr.com or by calling 0333 444 111.