What We Need From Your Organisation

At Donr, we send all payments electronically and so we need certain information from your organisation to help us do this:

- A completed Donr Bank Details form (downloadable from your Donr Dashboard);

- A copy (scan, photocopy or picture) of a bank statement for the bank account nominated on the Donr Bank Details form to receive all pay-outs from donr. Transactions can be redacted but the account title, sort code and account number need to be visible.

Please send your form and bank statement to Callum Patterson at callum@donr.com for processing with the subject line: 'YOUR CHARITY NAME BANK DETAILS.'

If we are unable to verify your organisation or the signatories on your Donr Bank Details form, we may ask you to provide additional ID documents such as a valid passport or drivers licence.

Please allow up to one full working day for us to acknowledge receipt of these documents.

Why We Need This Information

We request this information to ensure we abide by our anti-money laundering obligations, and to ensure that we pay the funds we collect on behalf of charities out to the correct bank account. 

We take your privacy and security seriously at donr so please rest assured that all information will be held safely; details from your donr Bank Details form will be held for the duration of your organisation's contract with donr, while copies of Trustee identification will be deleted 90 days after receipt.

To find out about Donr's paying out process, including time-scales, click here.

P.S. We are pleased to say that we will soon roll out the ability for organisations using our Text Giving service to upload their bank details to their online dashboard.