Donr is a third-party company that hosts Regular Giving and Crowdfunding pages on behalf of charities. Donations made via these services are listed as payments made to ‘Donr’ or similar on your credit or debit card statement, rather than to the charity you made a donation to – don’t worry though; your donation will go through to the charity you intended it to. 

If 'Donr' or similar appears on your credit or debit card statement, this is because you have made a donation to one of donr's charity partners, via one of donr's services. This may be via our Text Giving service or via a Regular Giving or Crowdfunding page that Donr is hosting on behalf of one of its charity partners.

If you’re still unsure why ‘Donr’ or similar has appeared on your phone bill, however, please do get in touch with us at hello@donr.com or call us on 0333 4444 111, and we’ll attempt to assist you further.

Please allow up to one full working day for queries to be responded to.